Store Policies

lux-aromatica-page-policies-11575.jpg

Shipping

SPECIAL NOTICE: During the Coronavirus Time-out, we’re offering free shipping to all Virginia orders over $20. We know you need soap! Meanwhile, local customers can do curbside pickup at Lacy’s Florist, The Flower Cottage, and Nourish Louisa by shopping at their websites. Check back periodically for updates. Please support our shops when they re-open after this difficult time. Stay healthy!

Free Shipping over $60 within the contiguous USA. Orders under $60 and to AK, HI, and APO – FPO addresses are calculated with live USPS rates.

We do our best to ship orders within four business days. As a small hand-made business, at times we get backed up with orders or soaps may need more time on the curing rack, and thank you for you patience as you await our handmade goodies!


Ordering

The easiest way to order is right here on the website, comfortably wrapped in your jammies, with a goodly supply of chocolate close to hand. Checkout with your securely with your card or PayPal account, including Paypal Credit. Your card or PayPal record will show our llc name, Virginia Aromatics Limited Company.

We also accept orders by phone. Follow this link to our Contact page.

Virginia sales tax applies.


Privacy

We respect your right to privacy and use your information only to fulfill your order and keep in contact with you.

We send occasional emails to alert you to new products, announce events, or share coupon codes exclusively available to our email recipients. Any time you’d like to bail from the newsletter, no worries, just unsubscribe!

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


We’re Not Doctors!

Due to the handmade nature of our products, slight variations in appearance will occur. The natural ingredients used in making our products have long anecdotal histories of use for healing, but the information provided on these pages has not been evaluated by the FDA and is not intended to diagnose, treat, cure, or prevent any disease. We’re not doctors!


Thank You!

A little bit of clear communication goes a long way. We try to cover all the bases and welcome your questions about anything you need addressed! Reach us by the information on our contact page, by phone, or via info at luxaromatica dot com.